This website is operated by Kando Art. Throughout the site, the terms “we”, “us” and “our” refer to Kando Art. Kando Art offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of maturity in your state or province of residence, or that you are the age of maturity in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
DUTIES AND OTHER FEES
If you place an order for our product from outside Australia or for delivery outside Australia, you may have to pay some additional charges. Like many online purchases, you will be responsible for paying all import duties, taxes, customs, and other fees associated with the purchase of and the delivery of our products.
Duties are NOT included in the pricing of our product or in the shipping fees. Depending on where the product is delivered, these Duties may be payable at the point of delivery or even after delivery.
Unfortunately, we have no control or influence over any aspect of the Duties. As you may appreciate, these Duties can vary depending on a variety of factors, including the destination for delivery.
It is the responsibility of the purchaser to organise their own shipping insurance. We do not cover insurance in the shipping component that is paid during checkout.
Kando Art will not be responsible in any way for Duties or additional charges imposed on your order. If you are unsure about any of this, it may be helpful for you to contact your local customs office and find out more.
SECTION 6 - PRODUCTS OR SERVICES (if applicable)
We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
All statements, technical information, recommendations and/or instructions about our products are based upon tests on smooth walls and while our statements about our decals are believed to be reliable, they do NOT constitute a guarantee or warranty. All products are sold with the understanding that the Customer has independently determined the suitability of each decal for their proposed wall location, after considering the size, humidity, texture of the wall, and/or cleanliness of the wall. In the unlikely event that decals fall from the wall, Kando Art is not liable for any damage caused.
Refunds and cancellations:
As all Kando Art products are made to order, they cannot be refunded or cancelled.
Please choose your products carefully as once your order has been placed, we are not obliged to provide a refund or exchange if you change your mind.
Please note that due to various computer screen calibration, the colours that appear on your screen may differ slightly from the product you receive. Any slight variance is not considered defective and a refund will not be issued.
Exchanges:
Kando Art products cannot be exchanged unless the order was deemed by us to be defective. If your order is deemed to be defective, you will be issued with a replacement of your original order.
If your item arrives damaged, please contact us within 48 hours with your order number and photographs/descriptions of the damage. We reserve the right to refuse or accept the return of any product. Furthermore, we will refuse a damaged return if you have not provided us with prior notification.
If you are eligible for a product replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your replacement return, we require a receipt or proof of purchase. Any item that is returned more than 30 days after delivery cannot be returned.
If we agree to replace a damaged item, the return shipping cost will be at your expense.
INTELLECTUAL PROPERTY
All intellectual property rights of the contents provided through this service belong exclusively to us.
CONTACT US
If you have any questions about our terms and conditions and would like further information, please contact us at hello@kandoart.com.
